Kimberly
Marketing & Sales
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$ 43.00
Hourly price
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Biography
Experienced CRM Analyst with 5+ years of experience in the field. Skilled in CRM analysis, database management and data mining. Proven ability to identify and resolve data issues, maintain database integrity and utilize data to develop strategies. Excellent written and verbal communication skills..
from
Canada
Member since
2024-09-15 03:41:31
Expert profile
Analytical CRM
$ 43.00/hr
Aggressive CRM Business Analyst who is constantly looking for the best ways to maximize each customer relationship. Adept in data mining generating detailed and useful reports and working closely with management to increase efficiency. Specializes in business to business sales and industrial sales.
About Kimberly
Skills & expertise
Skills
Content Strategy
Grammar
Good understanding of SEO
Automation skills
WordPress
Content Management Systems (CMS)
Conduct content audits
Zoho
HubSpot
Data Analysis
Data visualization
Business Intelligent
Power Query
Microsoft Power BI
Expertise
Analytical CRM
Spoken languages
German
English
French
Swedish
Soft skills
Patience
Problem-Solving
Adaptability
Continuous Learning
Time Management
Leadership
Conflict resolution
Work ethic
Resilience
Confidence
Openness to feedback
Organization
Ability to influence
Compassion
Trustworthiness
Flexibility
Self-starter
Self-learner
Fast Learner
Crisis management skills
Diplomacy
Facilitating skills
Friendliness
Interpersonal skills
Listening skills
Negotiating skills
Positivity
Presenting/public speaking skills
Self awareness
Self assessment
Strategic skills
Stress management
Emotional intelligence
Cultural competence
Writing skills
Initiative
Qualifications
Education details
- Highest education :- Post graduation
- Institute name :- University of Toronto
Work experience
Work history
- List down your work history details :-
CRM Analyst, ABC Corp
- Analyze customer data to identify patterns and trends
- Identify and resolve data issues
- Lead database management projects
- Develop and implement strategies to improve customer service and satisfaction
- Database Administrator, XYZ Corp, Anytown, USA (2013 - 2015)
- Managed and maintained customer database
- Performed database backups, restores and security maintenance
- Resolved database performance issues
- Total experience :- 5
Achievements
Career highlights
- List your achievements :-
- Certified Database Administrator (CDBA)
- Developed a series of customer service metrics that are still being used to measure customer satisfaction.
- Responsible for gathering CRM information and developing a comprehensive report once a month for management.
- Assisted in developing several database procedures that made CRM research significantly easier.
Designation
What designation are you looking for?
- Position :-
Availability
When can you start working?
- From (date) :- 2024-08-07
- To (date) :- 2029-08-24
Certificates
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