To obtain an IT position which would suit and utilize my extensive hands on experiences in IT field and good problem solving, troubleshooting, installing and configuring network systems..
from
United Arab Emirates
Servicable Areas
United Arab Emirates
Member since
2025-05-13 05:34:56
Expert profile
Network Engineer
$40.00/hr
A Service Technician with five years of experience specializing in technical support, networking infrastructure, equipment maintenance, and customer service. A proven track record of identifying technical solutions to complex hardware, software, and equipment issues.
Predictive data analytics
$26.00/hr
Proven data analyst with 4 years of experience in mining, interpreting and presenting large datasets to improve spend efficiency across organizations. Led the implementation of new data analysis system and achieved a 15% reduction in errors and 20% increase in data accuracy. Adept in collaborating with cross-functional teams and delivering projects on-time and on-budget.
About Bernadette
Skills & expertise
Skills
Troubleshooting
Python
MySQL
Machine Learning
Microsoft Excel
Google Analytics
Tableau
Data Analysis
WAN Net Skills
Admin Skills
Net Design Skills
Data visualization
Data Science
Looker Studio
Expertise
Network Engineer
Predictive data analytics
Spoken languages
German
English
French
Swedish
Soft skills
Communication
Problem-Solving
Attention to Detail
Adaptability
Continuous Learning
Creativity
Determination
Leadership
Work ethic
Persuasion
Diligence
Ideation
Organization
Ability to influence
Trustworthiness
Flexibility
Pragmatism
Crisis management skills
Diplomacy
Enthusiasm
Facilitating skills
Friendliness
Interpersonal skills
Negotiating skills
Research skills
Self assessment
Strategic skills
Stress management
Supervision skills
Goal-setting
Financial management
Humility
Initiative
Intercultural communication
Learning agility
Qualifications
Education details
Highest education :-
Post graduation
Institute name :-
Dubai University
Work experience
Work history
List down your work history details :-
Service Technician
Troubleshoot and resolve up to 25+ on-site technical service calls per week in support of office, production, and industrial operations for 120+ customer accounts generating over $60K-$150K in annual revenue
Diagnose and repair physical and software issues on electronic equipment, including PCs, printers, networking equipment, and UNIX and Windows Servers
Install, configure, replace, and maintain network infrastructure equipment, including routers, switches, servers, and CAT5 cabling
Total experience :-
6
Achievements
Career highlights
List your achievements :-
Serve on the Energy Efficiency team to support client-sponsored energy projects, including conducting assessments of residential homes to determine insulation levels
Motivate homeowners to undertake specific energy-saving measures, provide insights on energy-efficient technologies, and educate clients on utility programs, resulting in a reduction of over 300K kilowatt hours for customers
Perform root cause analysis to identify solutions to technical issues for HVAC equipment, including heating, ventilation, and air conditioning systems
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